Business Development Manager

Responsibilities BUSINESS DEVELOPMENT • Identify and pursue new business opportunities • Develop and implement country-specific growth strategies • Generate qualified leads and convert them into business • Build a strong sales pipeline SALES REVENUE & GROWTH • Achieve monthly, quarterly and annual targets • Prepare proposals, quotations and commercial presentations • Negotiate contracts and close deals • Upsell and cross-sell existing services MARKET MANAGEMENT • Develop and / or review and implement a marketing strategy that grows MTech products and services. • Generate the demand (pull) while the sales function satisfies the supply (Push). • Implement approved marketing plans based on market conditions, strategy and return on investment. • Identify gaps within the market that offer opportunities for the Company to maximize on profit. PRODUCTS AND SERVICES LAUNCH, TESTING AND BUSINESS DEVELOPMENT • Research and evaluate products and services opportunities, demand for potential products and services and customer needs and insights. • % increase in revenue as a result of product pitching. • Propose acceptable projected revenue streams CUSTOMER RELATIONSHIP MANAGEMENT • Manage and build business relationship between Mtech Ltd (both internal and external stakeholders) • Cordial relationships. • Derived benefits from these relationships. • Develop and maintain relationships with key clients. • Conduct regular customer visits. • Ensure high customer satisfaction and retention. • Resolve customer concerns promptly. COMPETITOR ANALYSIS & MARKET INTELLIGENCE • Study market changes and monitor and analyse top 10 competitor activities to advise management on their direct and indirect impact on Mtech products and services. • Identify emerging opportunities. • Recommend new products or services based on customer needs. QMS, ISMS & PERFORMANCE REPORTING • Provide regular market reports. • Developing and submitting/ sharing actual information and timely reports on a weekly, monthly and annual basis on sales and marketing activities, products & service performance. • Ensure compliance to all QMS and ISMS requirements including Mtech QMS & ISMS requirements and Standards. • Support and aid in the implementation and continual improvement of the QMS and ISMS REQUIRED QUALIFICATIONS & SKILLS • Bachelor’s Degree in a business-related field. • Three (3) years’ experience in a similar position. • In-depth understanding of business processes and principles. • Understanding of sales and marketing fundamentals & Marketing trends • Basic financial skills, Data analysis & reporting skills • Communication skills, Team player, Accountability • Selling Managed SaaS solutions, Bespoke Software Solutions, AWS Cloud Solutions & Software Development & Outsourcing services • Developing relationships with large Enterprise customers, Telecom operators, Banks & Micro-Finance Institutions & Understanding the technology landscape in your region • Identifying tender opportunities and managing bid submissions. • Working with technical teams to develop customer solutions and Managing strategic vendor relationships.